Customer Support

ALWAYS-ON TECHNICAL SUPPORT.
Platinum Visual Systems provides unparalleled online technical support, including: product specifications in PDF and Word files for editable capabilities; downloadable product drawings in PDF and AutoCad formats; LEED credit information; and SCS Indoor Advantage™ Gold Certification. A complete product binder is available upon request. (You may also download an electronic version of our binder or catalog here.)

Our installation instructions and details are available in downloadable format to give you comprehensive directions for the installation of our products. Installation questions may also be directed to our project management team. We offer all warranty information, maintenance and cleaning instructions in PDF formats, too.

SAMPLES IN A SNAP.
We supply individual product corner samples upon request for use in obtaining approval or to demonstrate our products’ high level of manufacturing quality. If you need assistance in color selection for tackboards, a wide assortment of electronic color cards are available for download on our website. If you require an actual sample of the vinyl, fabric, or fine-grain colored cork, please contact customer service and we will be happy to send you samples.

CUSTOMER SERVICE ON CALL.
For additional technical data, product information, green certifications, LEED information, product photos, product samples, or material samples, contact customer service. Please don’t hesitate to call or email our helpful customer support team to assist with any and all of your requirements – any time.
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